Sectors · Agencies and IT services
From custom projects to an agency or IT firm that scales.
Marketing, digital and IT services firms are often built around the founder’s skill and a run of good projects. Hexarch helps owners turn that into a firm with repeatable offers, healthy margins and a delivery routine that does not depend on heroics.
Common patterns
- Revenue is lumpy and project-based, and depends on a few clients.
- Scope creep and under-priced retainers erode margin.
- Staff are fully booked, but nobody knows the margin on each client or the true utilisation.
- AI and software are changing the value of some services, and clients are starting to ask about it.
- The founder is still the best salesperson and the delivery lead.
Where Hexarch focuses
Package the firm’s best repeatable work into defined offers, price retainers on the effort and value involved, and agree how scope changes are handled.
Set up a delivery routine, a view of utilisation and margin by client, and handovers that let the founder step back from day-to-day delivery.
Work out which services AI strengthens and which it threatens, how the firm uses AI in its own delivery, and what it will tell clients about it.
Scope
Hexarch advises on how the firm is run. It does not build websites, software or campaigns, and does not provide legal, accounting, tax or regulated financial advice. Firms remain responsible for their contracts, data-protection obligations and client commitments.
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Start with a conversation.
A first call with Philip is thirty minutes, free and without obligation. Tell him where your firm is stuck, and he will tell you honestly whether and how Hexarch can help.