People and capacity
The team and the capacity your plans depend on.
In a professional firm, capacity is people. Hexarch helps owners see how much capacity the firm really has, where it is being lost, and which roles, hiring and development the plan needs.
Where firms get stuck
- Owners and partners are the bottleneck for review, approvals and client contact.
- Hiring is reactive: it happens after the team is already overloaded.
- New staff take a long time to become productive, because onboarding depends on whoever has a spare hour.
- Nobody has time to supervise and train, so quality depends on a few experienced people.
- Good people leave, and client knowledge and relationships leave with them.
What we do
How Hexarch helps with people and capacity
Capacity and utilisation
Build a simple picture of who has time, where it goes and how much work the firm can take on. It shows whether the answer to a busy period is hiring, better scheduling or saying no.
Roles and structure
Set out who does what, which work is reviewed and by whom, and how much of the owner’s and partners’ time should go to clients, to the team and to running the firm.
Hiring and onboarding
Plan hires ahead of need, write clear role descriptions, and put in a structured first 90 days so that new people reach full productivity sooner.
Development and retention
Create visible career paths, regular supervision and feedback, and a habit of recording what the team knows about clients and methods, so that the firm keeps its people and what they know.
What you get
A written people and capacity plan: how much capacity the firm has, the roles it needs, when to hire, and how to onboard and keep the team. Many engagements start with a Firm Review or a Firm Growth Plan, and the work can continue through the monthly Advisory retainer. Scope and fee are agreed before work begins.
Scope
Hexarch advises on how a firm organises its people and capacity. It is not a recruitment agency and does not provide employment-law, HR-legal, tax or pay-benchmarking advice, which should come from your employment solicitor, accountant or HR adviser. It does not provide accounting, audit or regulated financial advice.
Related areas: strategy, services and pricing, clients and marketing, operations and technology and AI.
Start with a conversation.
A first call with Philip is thirty minutes, free and without obligation. Tell him where your firm is stuck, and he will tell you honestly whether and how Hexarch can help.