Practical thinking for owner-managed businesses.
Reports get written and then sit unread, because owners rarely have time to turn them into work. A short, prioritised plan with owners and dates is far more likely to happen.
Charging by the hour rewards slowness and leaves clients unable to predict cost. A clearly scoped fee is harder to set up but usually better for both sides.
AI tools are easy to buy and hard to use well. Five questions help a professional services firm decide whether a tool is worth adopting, and how to do it safely.
When a professional firm is busy but not growing, the usual explanation is demand. More often it is the limited time of the few people who hold the firm together.
Most reviews of a firm look at one thing: the marketing, the systems, the team. A firm is only as strong as its weakest area, so the review has to cover all six.
Owners are rarely short of problems to fix. The harder question is which one to fix first, and why the most visible problem is often not the most important.
